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[Resolved]  ICICI Bank — my account is under debit freeze

My account has been placed under debit freeze. I have linked my aaddhar card and pan card is already inked. When i call customer care, they ask me to go to the branch. When i go to the branch, they ask me to call the customer care. I have been really fed up now talking to multiple teams. Please tell me the procedure to remove the debit freeze on my account.
Complaint marked as Resolved 2018-04-06 08:59:30

Complaint Status

[Mar 02, 2018] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response Mar 06, 2018
Dear Vijay_Prasan,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected] Please mention the UID (a4tn1e) in the subject line of your email. Our official will assist you.

ICICI Bank Customer Service Team
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    +91 22 2653 1414
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    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051