[Resolved]  ICICI Bank — My money was never dispensed from ATM but the cash was debited from the account and its been 7 days now.

Address:

Chennai, Tamil Nadu

I am an icici customer(A/c no:[protected] and i tried to withdraw rs 10, 000 in TMB ATM(Thoraipakkam, Chennai) on 10.8.2015 for some reason the cash was never dispensed but the cash has been detected from my account. When i checked with some of my banking friends, they said it might take upto 24 hrs to get credited but that did'nt happen. So i filed a written complaint in my hometown's icici Katpadi branch on 12.8.2015 as it was my week off. The branch manager said the amount will be credited in 2 business days. But today when i checked the status in one of my office's nearest icici branch(Thoraipakkam) it was found that the concern was never raised by the katpadi branch representative and this the 5th day from the date of complaint i've given. So again, I had to file a complaint today in thoraipakkam branch and now they say it will take 7 days from today for the money to get credited. I called the katpadi branch number([protected]) to check why they had not filed the complaint but the representative did not respond with proper care and hung up on me. So they seem to have my money for almost 14days[protected] to[protected]. I'm running out of money now with nobody to support me out here in chennai. I want you to kindly involve in this and get me the money as soon as possible with proper compensation.