[Resolved] ICICI Bank — Neft (Net banking) transaction amount not credited to the beneficiary account - reg ref: transaction reference number:[protected], dt.20/01/2017

harikarthikeyanramasamy

from Coimbatore, Tamil Nadu

Address:	Coimbatore, Tamil Nadu, 641017
Website:	ICICI

My NEFT Transaction no.[protected] dt.20/01/2017 (amount Rs.2500.00) not credited to the beneficiary account, and I have sent several mails to ICICI customer Care they are responding(good) as your complaint is registered & we'll look after it, whereas till today the Transferred amount not neither Credited to the beneficiary account not reverted back to my SB account, finally I approached the Beneficiary Bank (Corporation Bank R.S.Puram, Coimbatore), they said that their IMPS PLATFORM is not working, it is under technical up-gradation, so there is no possibility of credit to the beneficiary and they added that my Bank (ICICI) should SEND A LETTER to the Beneficiary bank (Corporation Bank R.S.Puram, Coimbatore) based on that only they can revert back the amount (Rs.2500.00), I am really annoyed with this transaction, both the banks are creating more troubles/complication to me, it is my hard earned money how can I get back this somebody has to extend their support & get back my HARD EARNED MONEY to my account

Was this information helpful?

No (0)

Yes (0)

Apr 28, 2017

Complaint marked as Resolved

Resolved, My Hard earned money credited back to my account after several mails & calls, Nowadays I am cautiously transferring my amount thro' net banking, ICICI Fund transfer only day time between 10:00 - 17:00hrs, also to BANK a/cs alone not for other services, for personal transaction now I am using my Nationalized Bank Net Banking.

ICICI Bank customer support has been notified about the posted complaint.