Icici Bank — neft transaction done to a wrong beneficiary

 
1 Review
Anna Salai, Thousand Lights East, Triplicane, Chennai,, Na, Tamilnadu, India
 abdmal on Oct 22, 2019
My dad who holds the account numbered at sbi bank had recently done a neft transaction through branch at mankada, kerala on 16th october, 2019. The intended recipient was me who holds the account at icici bank, mount road branch (Icic0006038).

Unfortunately, there was a human error involved and the amount went to a wrong beneficiary

The amount that was transferred was 1, 90, 000 rs. Since the amount being involved is huge, we request icici to process the reversal trying their best means to my dad's account to reduce his agony.

Complaint Status


[Oct 23, 2019] ICICI Bank customer support has been notified about the posted complaint.
Verified Support
ICICI Bank Customer Care's response, Oct 23, 2019
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (944972) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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    Icici Bank - neft transaction done to a wrong beneficiary