[Resolved]  ICICI Bank — neft transaction done to a wrong beneficiary

Address:Anna Salai, Thousand Lights East, Triplicane, Chennai,, 600006

My dad who holds the account numbered at sbi bank had recently done a neft transaction through branch at mankada, kerala on 16th october, 2019. The intended recipient was me who holds the account at icici bank, mount road branch (Icic0006038).

Unfortunately, there was a human error involved and the amount went to a wrong beneficiary

The amount that was transferred was 1, 90, 000 rs. Since the amount being involved is huge, we request icici to process the reversal trying their best means to my dad's account to reduce his agony.
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Nov 26, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 23, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (944972) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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