ICICI Bank — Negative impact on my credit score due to negligence of icici

Address:560050
Website:www.icicibank.com

Hi,
As i received 2 icici bank credit card in the month of mar 2013 i immediately called customer care and i requested them to cancel a credit a card. But that time they informed me that one card has been deactivated and need not to worry anything about. But in the next year even i received a statement for cancelled card even they repeated the same thing that need not worry. Even this year i received the same.

As they say every time i can neglect it this time also. But the problem i came to know that it is negatively impacted on my credit report in cibil. I am in a plan of buying a house and i need to apply for housing loan this month.

I am again requesting icici credit card team to resolve my issue at the ealiest and update the same in the cibil report.

If you failed to do this time i am going to file a complaint against you.
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ICICI Bank customer support has been notified about the posted complaint.
Apr 18, 2017
Updated by Pradeep Kumar Muthuswamy
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