ICICI Bank — No action of complaint lodged for coral icici credit card

Address:

201301

Dear Sir,
This is to state that I NAVIN SANGHAL am unfortunately a ICICI Coral CREDIT card HOLDER no [protected] . It is so painful to say that since past FIVE week I have been trying to enjoy /avail the offer of the 1 IS TO 1 FREE MOVIE TICKET and since past few late nights as atry to avail the offer through Book my show, I get the offer but after I fill all the details of my card for the gateway to payment it doesn't happen . The worst part is that the offer you want is always avaliable from 00.oo AM till maximum 0400am and when it doesnot happpen the customer care of book my show says that the problem is from ICICI end and during those hours ICICI Customer care says that they are helpless and I need to call in the morning IS THIS THEY WAY A CUSTOMER IS BEING FOOLED AFTER MAKING A PAYMENT AND GETTING CORAL CARD AND WASTING HIS 4/5 NIGHT DAILY TO TRY TO GET THE OFFER FOR WHICH HE BOUGHT THIS CARD HE DOESN.T GET THE OFFER THEN WHAT IS THE USE,
since past 3 weeks have been making complains to the ICICI Customer services and EVERY time they say we shall get back to you in 48-60 hours
BUT SINCE PAST 15 DAYS THERE IS NO CALLS / NO NEWS FROM THEM

THIS IS HOW THE CUSTOMER IN SPITE OF GETTING IS ACCOUNT DEBITED WITH THE CHARGES AS PER THERE WISH IS UNABLE TO DO ANYTHING