[Resolved]  ICICI Bank — No refund in credit card limit after VOID SALE slip

Address:208014

Sir

i have made the purchase of INR 50000 on[protected] at 09:45 pm from JUMBO ELECTRONICS and the mobile phone i received is defective and immediately i returned it to them.

officials there at shop said that they are not going to take my amount swiped via my credit card and they have given me "VOID SALE" slip of INR 50000

whenever i call customer care i got different answers from different persons and when i call today the phone banking officer said me that i have to mail my VOID SALE slip which i got and said the limit will be released in 21 days.

ARE YOU SERIOUS 21 DAYS !!!

merchant says that he has not taken the amount and i have to call my bank for all this.

please return my credit value.

because of non circulation of 500 and 1000 rupees notes i am very upset and badly need my credit limit.

THANK YOU.

ASHISH VERMA
[protected]
ashish.[protected]@gmail.com
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Dec 17, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
ICICI Bank Customer Care's response
Dear Mr. Verma,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

ICICI Bank, Khodiyar Colony branch Jamnagar, Gujarat has been closed at 5 PM after that Branch Manager Mr. Gautam Parmar taking 1000 Rs and returning 900 Rs to the customer.

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