ICICI Bank — non-activation of current account

Address:

Gwalior, Madhya Pradesh, 474012

Hello team,
I have submitted my regarding documents to the branch office of icici bank on 18/07/2017. But still my has not been activated.
Further i asked for the reasons behind it.
The answer that i got from that was, "provisional certificate of gst number is not acceptable, you have to submit the second part of the registration."
But according to the guidelines issues by government of india - "provisional certificate is valid in each and every sector of the indian democracy.
Kindly pay attention over my issue and give me a helpful solution as soon as possible.
Details of the respective branch are mentioned below

Branch : bahodapur
Ifsc code : icic0004293

Thanking you