[Resolved]  ICICI Bank — Non Availability of Withdrawal forms

Address:

Palakkad, Kerala, 678682

Greetings!
I Anilkumar P, Holding an account with ICICI bank Vadakkencherry Branch (Palakkad Dt) Kerala. on 13 Nov 16 I visited ICICI bank for withdrawing money ( I was not carrying a cheque as my intention was to withdraw money from South Indian Bank where I Hold my NRI account, but un fortunately the bank was running out of cash so I decided to visit nearby ICICI bank, at the bank I exchanged Rs 2000 ( 500 X 4nos) by providing my Aadhar copy and enquired for withdrawal form, suprisingly the withdrawal form was not accessible and was informed that I have to wait for withdrawal form which was under custody of someone( probably asst manager, I dont his designation), after waiting for 10 to 15 mins he came and ask to provide copy of ID proof without even providing me the required withdrawal slip, this bitter service from the branch cant be accepted, for getting a withdrawal slip I have to wait and provide ID proof? the bank should provide sufficient withdrawal slips accessible to their customers without wasting valubale time and try to provide a better service ( A customer will never expect such a rude and bitter behaviour from staff). I request you to kindly look into this and take necessary actions to avoid the reoccurance

kind regards,

Anilkumar Prabhakaran