[Resolved] ICICI Bank — Not disabling auto debit facility linked to my account

asaluja

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.icicibank.com

I have an IWISH Depoist account, which is a kind of flexible Recurring Deposit. Initially when i opened the account I opted for the Auto Debit Facility, but now I want to discontinue it and do it manually. After talking to ICICI customer care several times they told me it cannot be done.

I should be able to discontinue it as it is a flexible RD and I am not liable to deposit any fixed amount per month I cannot do it as per funds available anytime in the give period of RD.

Auto debit is only a facility provided to the customer and it is optional when we activate it so why cannot we deactivate it.

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Aug 7, 2021

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

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Comments

Suresh Kotliyal

from Tirur, Kerala

Hi,

I have worked with ICICI Bank from 16th of October 2006 to till September 03, 2007. Due to floods in my home town I have lost Experience letter. I am trying to reach the phone number but never got connected.

Could you please help me to get the experience letter from ICICI Bank.

Employee Id: 151015
Name: Suresh Kotliyal.

ICICI Bank Customer Care

from Mumbai, Maharashtra

Verified Support

"Dear Suresh Kotliyal,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a396fb_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team"