[Resolved] ICICI Bank — one assist forcefully activate service | |
Date of incident : 23rd oct 2019 I also received call from icici bank and they just given information about one assist plan after than they automatically activated this plan and deducted rs-1899/- from my saving a/c. Without my permission. I don't need this plan actually. Please deactivate this plan My a/c number:[protected] One assist id number: sr[protected] Make sure to deactivate this plan asap, if not.. I will complaint against this in consumer court. Thanks! Was this information helpful? | |
Nov 24, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 23, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (943848) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |
 2 Comments | |
Comments
Dear sir,
Last month 2000 rs two time debited from my bank accaunt for prudential mutual fund on 25 September. But second time 2000 rs debited this transaction not doing me. Bank not suggest me proper way to return my money. As well as icici customer care.
So you suggest me how to return my money.
Thank you.
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Last month 2000 rs two time debited from my bank accaunt for prudential mutual fund on 25 September. But second time 2000 rs debited this transaction not doing me. Bank not suggest me proper way to return my money. As well as icici customer care.
So you suggest me how to return my money.
Thank you.
ICICI Bank Customer Care's response, Oct 23, 2019
Verified Support
Dear Customer,
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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Greetings from OneAssist!!!
We regret any inconvenience caused to you.
We are unable to locate your account, as the account details given are protected. Hence, request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.
Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.
Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.
Looking forward to hear from you.
Regards
Team OneAssist