ICICI Bank — Online payment money is not refunded

Address:600073

I have made online payment for personal loan (Tata capital) from my icici savings account. I got error message during the transaction and money deducted from account but its not reflected in tata captial acc. I have raised complaint with icici but no response so far. Date of incident-11-jan-2017. Money deducted - 11842. Transaction reference number[protected].
I would like to have refund of my money.
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ICICI Bank customer support has been notified about the posted complaint.
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We regret the inconvenience caused. We have duly noted the query and our team will get in touch with you shortly. Thank you.
@ TATA Capital, I have been following your team also for almost 1 month as of now... Your Team also not responding properly.. They keep on asking the question, "Please share the account and transaction details". but i have shared with them many times with screen shot as well.

Please do the needful.

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