[Resolved]  ICICI Bank — pathetic service by icici: charges deducted from saving account (3*413 = 1239)

Address:

Hyderabad, Hyderabad, Andhra Pradesh, 500072

Hi icici bank customer service team - refer the attached snapshot, no response on my queries sent over the mail.. It's really disgusting..

I am a privileges customer of icici bank from last 8 years, but now i think time has come to switch everything to hdfc bank because of pathetic response on my query /complains resolution and worst services by icici.

Hope you guys will respond on my below queries and will arrange a call back asap:

· i took 2 sips from icici (Yesterday requested to close due to your pathetic services), but last month forgot to maintain the balance in this bank account. Due to that you guys deducted 3 times 413 rs (Total - 1239 rs) on 14-aug-19. My queries are –

ü i talked to icici pru customer services and they are saying “there is no rule of charging any penalty on your account, your sip ‘ll be auto closed on not getting money continuously 5 times”. (Who is lying icici pru or icici bank??)

ü second thing in worst case scenario if you guys have plan to loot customers, then why 413 rs was deducted 3 times on 14-aug-19 whereas i am having only 2 sips
· i received a call back from your executive named ‘bhargavi’ on my call back request. I asked her to put line on feedback, but she refused. That was really pathetic and never expected from brand name like icici bank. (Executive name - bhargavi ; she was not ready to share her email id even after requesting 100 times)

My icici bank account no - 1579*31