[Resolved]  ICICI Bank — payment failure of d. el. ed registration fee through easypay-icici bank

I have submitted my fee rs 4510/- (By kotak mahindra debit card option) payment of d. El. Ed form registration fee through easypay-icici bank for the registration on 11/september/2017 from my kotak account (Ifsc code-kkbk0000261). After doing all the procedure at the end you are telling that sorry for the inconvenience and try again later. Later i paid the bill of rs 4545/- (Using kotak mahindra netbanking option) but i lost my money for the first transaction. After that i had informed to kotak bank for all then after bank query, bank inform me this amount is already paid to easypay-icici bank. So plz refund my amount rs 4510/- as soon as possible.
My first payment detail is :
Chq/ref no is pg-[protected]
And second payment detail is :
Chq/ref no is :[protected]