ICICI Bank — pending car loan noc.

I financed by skoda rapid from icici on 16th march 2013 and i closed my loan account no. Lanmu[protected] on 2017. Till date i didn't received by no due certificate my icici, i visited several times to my nearest branch at panvel, initially they told me that some amount of rs.5000 is pending on account of personal loan taken against the car, so i paid that amount also in panvel branch, but after visiting several times they said that their system is not working so you can collect it some other branch as per your convenient.
This is something very ridiculous, if our payment is pending then you people called us for thousand times but getting our payment you are not bothered to contact the customer.

Kindly do the needful at the earliest

Deepa biju (Advocate)
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Feb 11, 2019
Updated by 1_2
I availed car loan from icici against may skoda rapid in the year 2013. I paid off the entire loan amount in the year 2018. But till date i did not received my noc from icici bank, when i called the customer care they said to contact my nearest branch at panvel, navi mumbai. I went their several times for noc finally they told me that some 5000 amount is pending against the personal loan which i took against the said car. Immediately i paid the entire amount at panvel branch and they called me after 5 days. When i went their they told me their system is not working hence you approach some other branch.

This is ridiculous, and mental torture from icici and its bank officials
Kindly check the matter and my vehicle loan account no. Is lanmu[protected].

Thanks
Adv. Deepa biju
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information