[Resolved] ICICI Bank — Personal Loan Application Rejection

Vijayan Shyam V

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560076

I applied for a personal loan in ICICI bank last week. Before applying for the loan, i informed them that my CIBIL score is only 650. They said no problem. Then after two days, they informed me that my application is rejected because of some delay in my home loan payment. I clearly explained them before submitting the application that its not my problem. My home loan is with HDFC and they did not process the ECS in correct time. Thatswhy this problem happened. I corrected everything with my home loan and then only i submitted my personal loan application. Still they are saying they cannot process it. If they would have told me this before submitting the application, i would have tried in any other banks. This is the second time my application is rejected. This bank is not at all usefull for me. Iam planning to talk to my company HR to cancel my salary account with them and deposit it in some other banks. ICICI disappointed me.

Was this information helpful?

No (0)

Yes (0)

Sep 20, 2016

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 20, 2016

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3g2dd) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team