ICICI Bank — Personal loan information mislead

Address:

Hyderabad, Andhra Pradesh, 500090

Dear sir,

Hi, this is pradip himmat mahale, complaint is regarding, i have applied personnel loan in the icici bank for balance transfer loan as i have taken other two loans in hdfc bank & wants to close the same.

My personnel loan no. Lphyd[protected] it was approved in feb month itself for 350000.

Complaint is that during initial discussion, icici bank has offered & agreed to provide loan on interest rate is 11.29% however after discussion with customer care said the interest rate is 11.69% but when checking the emi amount is 7779 rupees is not suffice the 11.69%, the interest rate goes above 12 %

Most critical things that, before sanction of the loan nobody has been discussed with me, no agreement has been signed off till date. Further banks (Icici) customer care executive said that your loan cheques (For bt) no. 419150 & 169964 has been dispersed, but not yet received to me & what is the process to getting the cheques not clearly discussed.

During initial discussion, 11.29 rate of interest agreed, further foreclosing charges after 12 month will be nil however now they saying that 4 % will be charges, this means it miss leading the agreed communication.

Recently i have complaint to icici bank 5 times, but nobody has replied to mail.

Request to intervene to solve the issue. You can reach me on [protected]