[Resolved]  ICICI Bank — Personal Loan Rejection

Address:Pune, Maharashtra, 411048

I had applied for personal loan with ICICI Bank, i submitted my document but aftr that there was no response from anyone (even the concerned person who i submitted my documents to). All of a sudden i recieved a verification call and thats when the concerned person called me and said my loan has been pre sanctioned. After requesting her she gave me my application number #65996743. When i checked the loan status it showed REJECTED. I have no idea why it was rejected. The concerned person is not answering my calls. I'm able to get through customer service to know why it was rejected. This is not how you treat your customers. I need to know the reason for my rejection so i can work on it for my future needs. I did not expect this behaviour from such a reputed brand. If you could help me with the rejection of my loan that would be great. Conatct me at [protected]@gmail.com
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Raziya66,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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