[Resolved]  ICICI Bank Personal Loan — Wrong information and lose of rupees 9500 and mentally disturbed

Address:

Chennai, Tamil Nadu

My name is Saddique Khalique S Loan act no(LPCHE[protected]) ICICI BANK and i have been cheated by your personal loan department executives for first EMI. I received a call from Harini from ICICI Bank chennai (Adyar Branch or Thiruvanmiyur ) that your loan will approved in april last week and you have to pay your first EMI on June 15th. And when i got my repayment schedule i sawed that it was dated on may 15 th 2014 and i again called Harini for same issue and she said it was her mistake and she was not aware of bank norms and she itself dont know about these. Later on i tried to follow up with her she is repated only one thing these is bank norms even though its my fault but you have to pay it. I am really unhappy and feeling depressed of these and i have been mentallly disturbed even though there is no fault from my side i have to pay the EMI amount. Really very Bad experience in my life and the agents are thinking that no action will be taken. I have been genuinely paying my EMI and credit cards bills on time and you can see my credit scores. I have also balance transfer my AXIS bank loan account to ICICI bank and i have payed 2 EMI amounts in a month and these really ridiculous and i am fed up of these and from the start till the End i have followed up with your rep Harini and she didint followed up me and she also didnt informed anything whenever i asks she tells nothing will happen and when its time to pay money i have to pay what these please refund my First EMI amount and mistake is not from my side. I Even offered here that i will discount rupees 2500 from my EMI amount as personal as she told she is doesnt have money and these i did for human courtesy but that also she spoiled it and i didnt receive any call from bank managers and higher authority i just received call from Shaheena ( Adyar Branch) as she is just senior and she also told that fault is from her side adnd but i have to pay money. Please escalate to higher officials and refund my money. Please call me @ [protected].