[Resolved]  ICICI Bank — pre approved coral credit card

Address:

636701

Dear sir,

(*please process this email in priority basis. Thank you)

This is pushparaj krishnan and my savings account[protected] with icici bank and *i got pre-approved offer to apply coral credit card on february 15th, 2018.

I took the chance and applied through internet banking and got sr[protected], icici credit card application ref. No [protected]. I have called phone banking customer care on the same day to inform that i won't be available in india until 22nd of february 2018 due to traveling abroad, if in case icici bank customer care calls me regarding credit card. I have indicated phone banking officer everything clearly before leaving the country. He answered me it will take 15 working days so no worries.

Today 27th of february 2018, i called phone banking officer to check the status of my coral credit card and i shock to hear that application got rejected due to kyc not received on 22nd february 2018. I'm here to say how can you just reject without talking to me or without collecting kyc as i clearly indicate your phone bank officer before leaving country. *i'm have proof of my passport copy and immigration stamp which will help you to understand i was not in india during the time and i never know i should submit kyc. All i excepted i would get my credit card right away.

Here, i am request you please reopen my application and collect the kyc from me as you know how hard it is to earn pre-approved offers from the bank. I kindly request you please do the needful things as i'm here in india. Thank you

Hope to hear from you soon.

-pushparaj krishnan