[Resolved] ICICI Bank — Product

Bhargav Punagani

from Chennai, Tamil Nadu

Address:	603002
Website:	www.icicibank.com/offers/killer-watch-offer.page

Hi Team,

I have placed an order of KILLER WATCH on 5th May 2017 as there was an offer from ICICI Bank and is not yet been delivered though it has been more than 13 days. I haven't received any update on the product delivery status and even now when I tracked the product it's still not yet been placed/shipped. PFB the order details.

Order ID: #128939
CCAvenue Ref: #[protected]
Order date: 03/05/2017

Thanks & Regards,
Bhargav P.

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Jun 9, 2017

Complaint marked as Resolved

The complaint has been resolved by the ICICI Team as soon as they have received my complaint.

ICICI Bank customer support has been notified about the posted complaint.

May 18, 2017

Updated by Bhargav Punagani The product details which I have ordered are mentioned below:
KILLER TIMEWEAR FOR MEN
ITEM NUMBER : KLM086001

The amount of Rs.349 has been debited from my account on placing the order and now there is no response either from the ICICI Team or the KILLER Team.

Verified Support

May 18, 2017

ICICI Bank Customer Care's response Dear Bhargav Punagani,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a45h0k) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Jun 09, 2017

Updated by Bhargav Punagani Hi ICICI Team,

Thanks for the quick response and I have received the product the next week of your reply.

Thanks & Regards,
Bhargav P.