[Resolved]  ICICI Bank — Reason for Rejection of my Personal loan

Address:Chennai, Tamil Nadu

Dear ICICI customer care. Application no -1129936. My personal loan application was rejected, but reasons were not yet revealed even after i made many calls to the concern person(+91-[protected]) who interacted with me while processing/collecting documents for the loan. I got call from the above number and said that your loan was rejected.Is this right way to answer to your loyal customer??? don't you have responsibility to let applicant know why it has been rejected??? Don't you let your customer show interest to approach ICICI for any other kind of loans??? Even being a ICICI salaried account holder, I totally fed up with ICICI response in this regard. I dnt mind of giving up ICICI account and choose some other bank for better customer service.if i wont get proper response this time. Here i request you to let me know what exactly went wrong in the loan processing...(Exact reason).Please do the needful Regards, Maheswararao [protected].
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Sir,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team.
Dear ICICI bank. Application no[protected].
As I submit the required documents which are required for loan also I hold salary account with ICICI bank. After submitting the documents verification process is also done in my residence as well as in my office.
But after this no one has communicated with me for the same. So I just call to ICICI bank help line that time they told me my loan application gets decline but reason is not showing in the system.

I am requesting to concern team please look into this and let us know why my loan application gets decline as I need this very urgently.
You can reach me on [protected]@gmail.com or [protected]

Regards
Dattatraya Naik
Dear ICICI bank. Application no[protected].
As I submit the required documents which are required for loan also I hold salary account with ICICI bank. After submitting the documents verification process is also done in my residence as well as in my office.
But after this no one has communicated with me for the same. So I just call to ICICI bank help line that time they told me my loan application gets decline but reason is not showing in the system.

I am requesting to concern team please look into this and let us know why my loan application gets decline as I need this very urgently.
You can reach me on [protected]@gmail.com or [protected]

Regards
Dattatraya Naik

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