[Resolved]  ICICI Bank — Recovery agent mentally harassing me

Address:New Delhi, Delhi

Sir Since yesterday I am receiving consecutive call from one your collection agency situated in Delhi and the man who is calling me his name is "Amit" and he told that he is calling from ICICI Bank, Rohini Branch. The number flashes on my caller id is +[protected]. I have nothing do with your bank and these people are just doing skip tracing and harassing me even I informed them I don't know the person they are looking for (as when they call at first instance they ask me that do you know person name 'Tushar') and please don't call me anymore still they keep on continue calling. I even warned them that my number is on 'DND' still they continue to call me . They called me 4-5 times on 10th June and they called almost 10 times today after I told then not to call me.

These is totally unprofessional behaviour shown from your side as end of the day they were representing you. I never had a loan or credit with your bank still I am being bothered as part of skip trace.
If I receive any calls further I will be taking this matter seriously and forwarding this complaint to RBI, Consumer Forum, Delhi Police and to media.

It is request to please look into this matter and solve it on an urgent basis.

Regards
Amit Bansal
Contact : [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Sharma,

We regret the inconvenience caused to you. We have made a note of your contact details. Our official will get back to you.

Regards,
ICICI Bank Customer Service Team

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