[Resolved] ICICI Bank — refund amount from icici bank

Prajakta@Happy

from Pune, Maharashtra

Address:	Pune, Maharashtra, 41130
Website:	Bank & Dominos

Hi,

I have placed an order to dominos for rs. 881/-. My 1st order was canceled & amount was debited. I have placed the order again the order was placed as well as the amount was debited.

I have called many times to customer care of icici as well as dominos but my amount has not refund. Also, dominos told me they have not claimed amount for the 1st transaction.

Now icici bank customer care telling me they did not receive any claim. Also, i was waiting to connect manager of customer care of icici bank but he did not come over the call for 2 times atlest for 12-13 min.

It's not the good way.

Kindly do the needful.

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Sep 23, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 23, 2017

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ehzu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team