[Resolved]  ICICI Bank — refund for cancelled exam

Address:700120
Website:icicbank.com

This is the last time i am giving the details-i do not want to answer this same questions again.

I had registered for a amazon we services certification exam on 6th and cancellated the same that very day.
I received a mail from psi-vendor for aws who conducts exams that my money was refunded.
After 48 hours i sent mail to their support that i had not received the refund.
They replied back saying it can take upto many days depending on the bank and to check with bank.
I kept on mailing them after 10 days and lastly the sent me the mail with the refund reference no to check with bank.
Now i am attaching all the mails communication in pdf format to this mail. You will find they are claiming to have refunded and even have given reference number proof for it in a pdf.
Please check why you couldn't receive the refund and raise a dispute.
Mode of transaction - online
Date of transaction:06/11/2018
Transaction amount:11, 314.76
Reference number-4869839.

I have given full history of the case. If someone new comes in and asks same questions again in this query reply i would have to contact the grievance team with the names. Its been a week and i can't have more patience sorry.
My phone number is [protected] and don't call me after business hours.
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Dec 25, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 24, 2018
ICICI Bank Customer Care's response
Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team
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