ICICI Bank — Refund from online sites not credited

Address:	Mumbai City, Maharashtra, 400709
Website:	Icici bank

I am having a saving bank account. I purchased from online shopping sites. I returned the attached items 20days back. I have not yet recd the transfers in my account.i am getting all other transfers from other sites n account transfer. Myntra people have given me reference no as a proof that they have transfered the amount. But the bank is not crediting the amount in my account. Big cheaters they r. The card doesn't take time for debit but take a long time for credit. I need my money asap