[Resolved]  ICICI Bank — Refund Initiated by Swiggy but still not received

Placed an order on swiggy by online paying through my ICICI debit card, but order got cancelled for some reason, Order no is #[protected]. For the same swiggy initiated refund and as per there app amount is refunded in my bank ac but as I check my bank ac statement amount is still not credited. REFERENCE NUMBER THAT THEY HAVE PROVIDED IS[protected]. Kindly refund my money earliest.
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Aug 5, 2021
Complaint marked as Resolved 
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 03, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (395054) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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