ICICI Bank — Refund Not received yet !

Address:	Gurgaon, Haryana, 122001
Website:	www.google.co.in/url?sa=t&source=web&rct=j&url=www.icicibank.com/Personal-Bankin

Here is the Refund Reference number (ARN) : #74332747003700200653212

I got it from amazon.in. i odered a product from amazon.in ( order id #[protected] and paid tge amount by using my pockets card. but due to some problem in the product I returned the product. Now amazon has initiated the refund in my pockets wallet on 2nd Jan 2017.

But till now I havent received my money.

The total amount is ₹3930.

I daily chat with ICICI represntatives but they are giving me foolish answers

They are also not responding to my mails.