[Resolved]  ICICI Bank — Regarding 1 Day late payment because of Demonetization

Address:411057
Website:Icici Bank Credit card

Dear Sir / Madam,

My complaint is regarding the late payment charges & interest charges levied by ICICI Bank credit card division.

I got the bill with 1300 around interest due to 1 day late payment because of Note Ban issue. My total bill was around 26000 and I paid 24000 inside due date and remaining 2000 was not able to pay because my debit account was empty and I deposit 2000 on Monday i.e. 14 Nov. Also please check my past payments I never ever did late payment but due to high rush going on Bank as Demonetization happen its late unfortunately. I am using both debit as well as credit card of ICICI and I am the valuable customer for ICICI hope so.

I request you and ICICI team to reverse my interest part ASAP so that I can pay my remaining bill. Expecting positive response from your side soon.

Below is the detail of my Credit card :
Number : [protected]
Interest applied : 1, 114.29 + 167.14(Service tax)

Thanks & Regards,
Shankar Hotchandani
Contact : : +91 [protected]
shankar.[protected]@infosys.com
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Jan 1, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2016
ICICI Bank Customer Care's response
Dear Customer(Shankar Hotchandani),

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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