[Resolved]  ICICI Bank — Regarding currency availability and ATM cash

Address:Pune, Maharashtra, 411007

I stay in Bhosale nagar and we have nearby Icici bank in Ashok sankul 2, rangehills road, Ashok Nagar. Unfortunately worst experience here. When we come for cash exchange or deposit within 1 hour cash gets over. No deposits no transactions. I have my act and plus 2 other accounts of my family here but it's of no use. ATM also running out of cash most of the times. Service is also pathetic here. What is the use of this branch here I don't understand. I have no option nearby and so have to go far place due to such reasons. Hope this will be noticed and solved. Many residents are frustrated due to this branch.
Was this information helpful?
No (0)
Yes (0)
Dec 17, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3mv49) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Verified Support
Nov 16, 2016
ICICI Bank Customer Care's response
Dear Ms. Ahuja,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Hi
i did a recharge of Rs 20 to my vodafone number through ICICI onine services. My balance was deducted however no recharge was made. Kindly look into the issue as soon as possible.Payment details are

[protected]
Payment id :[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information