[Resolved] ICICI Bank — Remind not credited in account

santanu67

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700110

Dear Sir I made a transaction of rs 8000 from my paytm wallet to my icici bank account on 04/01/2017. Paytm mailed me that they have made that refund on 5/01/2017 with the transaction no. I have complained to Icici and they have given a service request no SR[protected] but the account still not credited neither I have received any call from Icici till date. I have attached below the mail I have received from paytm.

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Jan 16, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Jan 13, 2017

Updated by santanu67 Dear Sir
I had made a transaction from my paytm wallet to my icici bank account on 04/01/2017 of rupees 8000. Still the fund is not credited in my account. I have already raised a complaint to icici customer care team but the issue is not resolved. Paytm already mailed me that they have made the refund through a mail. I have attached a screenshot of that mail. I have received a service request number as well from your customer care team that is SR[protected]. But no calls or mail further I have received. Please solve this urgently.
Regards Santanu