[Resolved]  ICICI Bank — repeated ecs return charges after complaining also

Address:Pune, Maharashtra

I had already lodged a complaint regarding the multiple ecs return charges previously on may 16, 2019, again the same thing has happened on july 1st, 2019, image is attached. Already raised a complaint regarding this issue ingram: grievance no. 1420224, i want it resolved as soon as possible, i have already email the issue to icici to take action, waiting for a reply which i will post here.
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Aug 7, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 02, 2019
ICICI Bank Customer Care's response
Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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I recharged my jio number today (19th june 2019 time 10.58 AM) by upi in jio app though [protected]@icici. Amount of rupees 349 was deducted from my bank account, but the recharge has not been done yet neither the amount was refunded.

Kindly please return the amount as soon as possible.
Nitish1088's reply, Jun 28, 2019
Today 28 June, I recharge my jio No is 6206685793, 349 rupees by Paytm . But money is deduct and recharge is not successful. So I want refund my money. Please
ICICI Bank Customer Care's response, Jul 2, 2019
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (534316_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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