[Resolved] ICICI Bank — request refund the amount.

Nishu Agarwal

from Delhi, Delhi

Address:

WZ-406/21A, 2nd floor, Behind Sanatan Dhram mandir, Near Hari Nagar clock tower,, New Delhi, Delhi, 110064

Dear easy pay icici bank relationship manager,

I would like to inform you that i had made three transaction on 25th august 2019 by through following i'd.

1. [protected] - rs. 3499.65
2. [protected] - rs. 3499.65
3. [protected] - rs. 3499.65

I approved only one payment in above three transaction, balance two payment had been made due to received message every time sever error.

I had made these above transaction to pay fee of my daughter to "executive director school of open learning university of delhi"

I request you, kindly refund two payment amount rs. 3499.65x2 = 6999.3 to me urgent basic.

Regards,

Nishu agarwal

[protected]

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Oct 4, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Sep 01, 2019

Updated by Nishu Agarwal Dear Easy Pay ICICI Bank Relationship Manager,

I would like to inform you that I had made three transaction on 25th August 2019 by through following I'D.

1. [protected] - Rs. 3499.65
2. [protected] - Rs. 3499.65
3. [protected] - Rs. 3499.65

I approved only one payment in above three transaction, Balance two payment had been made due to received message every time sever error.

I had made these above transaction to pay fee of my daughter to " Executive Director school of open learning university of Delhi"

I request you, kindly refund two payment amount Rs. 3499.65x2 = 6999.3 to me urgent basic.

Regards,

Nishu Agarwal

[protected]

Verified Support

Sep 01, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team