[Resolved] ICICI Bank — requesting for help

Sharanya K S

from Mumbai, Maharashtra

Address:

Bangalore, Karnataka

I went to an axis bank atm for withdrawing money i inserted card entered password, amount then it connects server and then yes command at that time power went off that machine was worked with inverter and the power didn't come i was waited more than 1 hour. But i did not get the money but in my account money debited please check my problem and please refund my money to my account asap!!
The atm is axis bank atm machine chelikere and terminal id is aecn73412
Please consider my complaints and please refund my money
Thank you!!!

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Sep 9, 2019

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

ICICI Bank Customer Care's response Dear Sharanya K S,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (676989) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team