[Resolved]  ICICI Bank — Rubyx Credit card

Address:New Delhi, Delhi, 110045
Website:www.icicibank.com/Personal-Banking/credit-card/index.page

Hi Team,

I would like to know my Credit card status its been 2 weeks since i have submitted my documents and sent the ccapp no but i haven't got any revert from your bank yet.
I really don't think this is the right way to deal with your customers. If someone wants to join your banking service and this would be the scenario and service. he/she will never go with such a brand You guys have such a good reputation in the market and such ignorance towards your customers. I didn't even a receive a satisfactory reply from icici bank yet.Even your customer service people are not ready to help.
I just want to ask a question how would someone feel safe in terms of your service that ur bank executive has picked the documents from my place 2 weeks ago and till date i haven't got any confirmation mailer or sms about the same.Anyone can misuse my documents.Do u really think this is the right code to work.

Please help with a satisfactory explanation.

Regards,
Abhishek
[protected]
vj.[protected]@gmail.com
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Oct 16, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 15, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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