[Resolved]  ICICI Bank — Salary deducted without any information

Address:

New Delhi, Delhi, 110055

Sir/Madam,

This is to lodge a complaint against ICICI Bank Credit Card Department who has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (via email, phone call and hard copy letter.
my salary is 17000 and it was credited on last day of Sep 2016 and I went to withdrawal but there is no single rs in my account.
This is worst situation I am facing now even I do not have single rupees right now I was waiting for my salry to feed
Due to this I am facing so much trouble and I am working in Gurgaon my hometown is Kanpur up . How will I survive for this month I have no money. So much depress right now. It be possible that I will attempt to sucide, I live alone in Delhi. That is the only money by which I can survive in Delhi. When I enquired about this they talked very arrongantly and said that they have authority to do whatever they want on our savings bank.

I have 1 credit cards from ICICI against which ICICI are showing a balance of Rs 30000

Credit Card No. [protected]- Limit- Rs-20000/-

This month payment is pending and due date is 05/10/2016. I went to ICICI bank today for this credit card payment, and found they have put a lien on my savings account.

As mentioned above, this has illegally put the amount in my savings account on lien for credit card outstanding. There was absolutely no communication (via email, phone call and hard copy letter).

I was not at all contacted either by Credit Card Dept or Recovery Dept.They are insisting that only after I make a payment of 30000/-, they will release the lien.

Particularly look for answers to the following queries from my side:

1. Why wasn't I contacted about details regarding the case, during the case investigations at all?
2. Why was I not informed about the one sided decision taken by the bank?

ICICI Bank Savings A/c No:
[protected] gurgaon

How can credit card department put amount from my saving account on lien for recovery without informing me/ my authorization?

Please remove the lien on my saving's account at the earliest.

I request you to please contact ICICI bank and remove lien on my savings account.

Looking forward to an early and favorable action from your side.

Regards
Rahul Yadav