[Resolved]  ICICI Bank — saving account freezed

Address:Chennai, Tamil Nadu, 600008

My 5+ years saving has been freezed because of multiple account guideline without any intimation and i was put in a situation of not paying my emi and credit card bill in time (Which never happened) on time and levied charges for it.

I made a written request to unfreeze the account on 3rd and even by 10th the active still inactive.

For the technical fault of icici and delay processing of their team, i had suffer mentality, pay late payment charges and having a blow on my cibil score.

The emi and credit card also aging with icici bank only. The system is highly inefficient to provide complete financial services, but at the same time highly efficient in charging additional money in multiple ways for their own inefficiency.
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Jan 10, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 10, 2018
ICICI Bank Customer Care's response
Dear Deepak Raja,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ijuy) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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I have raised dispute request SR[protected]. Which is closed and money is not yet in my account. I am not satisfied with customer care response. Please explain in more detail and confirm.

Thanks.
ICICI Bank Customer Care's response, Dec 11, 2018
Verified Support
Dear Neha,

We regret the inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
I bought 4 bonds of Rs. 5000 each From seems Malik
Bond holder no.[protected] certificatee no. 401065, 066, 067, 068 duly transferred in my name Inder Kumar monga on 9th Nov. 2001 transfer no.77 folio no. 0656143 . Due to some reason I could not redeem them kindly let me know the procedure to encash them now.
ICICI Bank Customer Care's response, Dec 11, 2018
Verified Support
Dear Customer,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a5ijuy_001) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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