ICICI Bank — settled account not updated even after 5 months

Ref no. Lptri[protected] of rs.53, 000/-
As per one time settlement letter dated 05.02.2019
Amount settled on 08.02.2019 and no due certificate letter issued by icci bank dated 21.02.2019.
As per ots leter cibil will be updated with in 60 days as
Sattus settled with nil outstanding in cibil but
Even after so many reminders it is not updated
Already 5 months are over
Kindly update at the earliest
Consumer: s balasubramanian
Member reference number: control number: 3, 01, 03, 56, 503
Date:[protected]
Time: 15:12:36
Thanking you sir