[Resolved]  ICICI Bank — sr[protected]

Am an icici bank customer. Yesterday and today 21-10-19 ecsrtnchg charged 382 & 413 rupees. I don't know what the charges ecsrtnchg... They the bank hit the charges without my knowledge and without any confirmation email or sms or any phone call. Please explain what the charge it is. This type direction is not good please return my charged amount. My email id is [protected]@gmail.com

This is not first time. I really felt badly
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Nov 22, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

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I am getting every month deduction of certain amount and while checking the remarks it's displaying "NACH_AD_RTN_CHRG~PRUMF~08-JUL-19~29b5404"
I want to know what is that and money back to be credited

ICICI Bank Customer Care's response, Oct 22, 2019
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (936497_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
I am having a similar issue! Anyone know what is this charge for?

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