ICICI Bank — Surcharge on ICICI debit card used at Petrol pump | |||
I have been charged Rs. 57.xx as surcharge on purchase of petrol worth Rs.2000 at HP petrol pump using my ICICI debit card. When I called ICICI customer service, I was told that the merchant had asked them to charge it. This is ridculous. When I asked the petrol pump if they charge they surcharge, they said no but they cannot help if bank charges a surcharge. If the govt./bank wants customers to use e-payments, this surcharge is a dampener. Please reverse this surcharge asap and make sure it is not charged in the future. Was this information helpful? | |||
ICICI Bank customer support has been notified about the posted complaint. | |||
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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