[Resolved]  ICICI Bank — taken double payment instead of one.

Address:560075
Website:[email protected]

On 23rd august '17, you debited rs.1525-35 for passport fee payment, but i got message from the passport office site (Sbi) payment failed, but i got the message from you that the amount is debited.
Again i made the payment thru your card, and this time it was successful, and you again debited 1525-35.
Please refund one amount and credit it in to my credit card account.
Immediately i tried to contact you thru different numbers, but nobody is coming on line to hear the complaint.
Please do the needful immediately...
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Sep 25, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Aug 25, 2017
Updated by [email protected]
please do the needful immediately.
Verified Support
Aug 25, 2017
ICICI Bank Customer Care's response
Dear Customer, (mj.[protected]@outlook.com)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4enap) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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