[Resolved]  ICICI Bank — Tax deduction by in-efficiant officials

Address:

Thane, Maharashtra, 401107

I, Mrs. Soma Paul, has fixed deposit with ICICI Bank, Mira road branch. Fix deposit No.[protected] dated 12.05.16. I had submitted Form 15G at the time of applying for fixed deposit. In the month of June, 2016, I noticed that an amount of Rs. 621 has been deducted as TDS from my saving account no.[protected]. On enquiry after visiting the Branch near McDonalds, Mira road, the concerned officer told me to submit the Form 15 G again. He then told me that he would be sending message in this regard to TDS department.

I met the same officer 2/3 times but no proper reply was given or were reluctant to pick up the phone. Then on 11.08. 16, I visited the Mira Road branch, Sector 5, from where I had taken the Fixed Deposit, to sort out the matter. On their advice, I submitted an application to the branch Manager requesting to return the deducted TDS amount as I had submitted the Form 15 G for the financial year.

Still TDS deducted in the month of August as well as September'16. Several time I visited both the branches and spent several hours sitting in front of officers. But no proper reply was given. I lost money as interest and auto charges for visiting them frequently. I am a widow depend on the fix deposit interest for the house expenses and for the son's education. It seems most of the ICICI Bank officers doesn't know the procedures. Please suggest how to solve this issue.