[Resolved]  ICICI Bank — The ICICI Account fraud issue-6,92000 INR

Address:

Kolkata, West Bengal

This is regarding-Service Reference Numbers SR[protected] and SR[protected]. I did not receive any update/progress from ICICI bank except asking for my cooperation. I do not know what kind of cooperation you are expecting from me after loss all my 6 and half years savings!!! I have already filed the FIR. I have the following points to highlight to you as well as to our Corporate Finance team as there is fault in ICICI BANK work process I believe. 1. The Fraud has been done from ICICI Bank to ICICI bank fraud accounts only! 2. It was the Bank's responsibility to reconfirm with me before the transaction and not informing after the Transaction. 3. When the account balance is going toward a negative (-2.5*****) balance, how come Bank can allow that transaction? 4. I blocked my accounts on 12th Morning, whereas the Linked FDs got auto-sweep on 12th later on and went to the Fraud account!???? 5. 4.52000 has been withdrawn from three accounts on a single day and Some has been withdrawn from the Branch itself and some ATM transaction of ICICI bank. Now if there is more than 50K transaction, PAN card and proper authorization I believe needed. There is ATM withdrawal Limit as well as Cash withdrawals policy. All the branches have CCTV also. I want to know when I would get back my hard earned money in my Account.