[Resolved]  ICICI Bank — transaction dispute on levy of service charges

Address:

Mumbai City, Maharashtra, 400012

Dear sirs,
A #[protected] credit card was issued to me in the year 2002 by the icici bank. It was clearly told to me by the executive that the credit card will be on lifetime free credit card basis. Later i was using that card for one year, after one year i got a bill including the service charges.
I was always tried to talk with the executives on phone those days to revert this levy.
But this was not resolved, and i took decision to return the card to icici bank immediately that time by putting the card into atm machine as suggested by the branch.
When i started getting calls from the recovery department, i told them that i am always ready to pay the amount which i spend, which was something 500 rs. That time.
I paid the amount to executive hoping that the issue will close as assured me on your phone executive and the guy who collect the money.
The calls were really stop for next almost 15 years later.
Suddenly the calls are started back from last 2 years. That the outstanding amount is repeated with the unnecessary charges of rs.4060, i request the phone executive several times that the issue was closed to me long back. And now suddenly the bank updates in the cibil as outstanding in year 2019.
I request you to please investigate the matter and help to close the issue.
Sincerely,
Mangesh narkar.