[Resolved]  ICICI Bank — unable to get e-statement

Address:Indore, Madhya Pradesh, 452010
Website:www.icicibank.com

My savings account number is Rohit Malviya[protected], Inore Patel Nagar Branch. In account details option passbook is active instead of e-statement and your well-qualified staff either both Mahalaxmi Branch or Bengal Square Branch or Patel Nagar Indore branch or even your customer care representatives team are "unable to change it from passbook to e-statement option." I have already visited these branches 4-5 times called their staff over phone multiple times every other day morning to evening as per their request but they are not taking it seriously and it has been over a month now I have to file my income tax return and your staff is just not at all taking the matter seriously and I am unable to get my bank statement till date.
Its high time please get it done ASAP otherwise I will take necessary course of action against the bank as I have all the records of calls and messages and mails and personal visits to your branches. Its highly disappointing that a multinational brand staff being so careless end-to-end with customer.
Was this information helpful?
No (0)
Yes (0)
Sep 21, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2018
ICICI Bank Customer Care's response
Dear Customer,

We will have our official get in touch with you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Sir I open request to open my salary account on 26 July it not activate still now what can I do my branch is west thambaram
Team,

I am marking mail on helpdesk to update my father's name. Due to this I am not able to submit my PF request online.Request to please update and reply after get it done.

Reagrds

Lakshmi
E ID: C77665

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23617
    Pending
    2041
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information