[Resolved]  ICICI Bank — unable to receive otp

Address:Hyderabad, Andhra Pradesh, 500060
Website:www.icicibank.com

I received a new debit card and i am unable to use for online transactions since i am not receiving my otp, i called customer service twice and tried the methods they suggested to resolve the issue and icici has no clue about the problem. On top of that when i call they are asking to buy a fixed deposit instead of resolving my problem, please help. My name is swathi belida
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Aug 4, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2018
ICICI Bank Customer Care's response
Dear Swathi Belida,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a563bl) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Auto debit return fee has been levied though I have not opted this facility . Kindly revert the charges .

ICICI Bank Customer Care's response, Jun 22, 2018
Verified Support
Dear Rakesh Dabas,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
Dear Customer, payment of Rs. 2125742 is overdue on your Loan Account XX1147. Please call our Customer Care and press 176 after welcome message. Alternatively, you may also contact Spocto Solutions LLP on [protected].
This message are coming in my mobile But
Idont have any account Icici and loans

ICICI Bank Customer Care's response, Jun 22, 2018
Verified Support
Dear Rama Koti Dacha,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a563bl_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
My payment deducted from my account through upi but payment not going to bajaj finance Account So my payment credit my account immediately

Md Ainul's reply, Jun 19, 2018
Solve it immediately
ICICI Bank Customer Care's response, Jun 22, 2018
Verified Support
Dear Md Ainul,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a563bl_aaac) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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