[Resolved]  ICICI Bank — Unauthorized iMobile Transaction - ICICI Bank

Address:	Bangalore, Karnataka, 560029
Website:	www.icicibank.com

On 28th Nov 2015, I have done an IMPS transaction around 20, 000 to some of my brother's friend through ICICI Imobile aplication. That amount got debited from my account and credited to beneficiary. Thanks, That's fine. But on On 29th Nov 2015, I never logged in my I mobile application, again 20, 000 got transfered from my account with out my knowledge. ( that's not a standing instruction ) Due to the Bug application of ICICI Bank Mobile application the transaction happed. I complaint to ICICI customer care and closed my card to investicate the transaction. ICICI raised a complaint and closed the complaint with out intimation. By the time I ased the ICICI bank to provide the Login history for the specifi date 28 & 29 th Nov 2015 but they are not ready to provide the histroy Since they Identified the Issue. I called them several time for the status, they are not take care about my Money. I suffered, suffering a lot to get back the Money, and credit card bill is increasing stilllll, The Complaint Number is SR[protected] My Account No Is :[protected] My Contact No:[protected] email : [protected]@gmail.com Even If the ICICI bank is India's No.1 in customer service, I don't want to continue with them.