[Resolved]  ICICI Bank — Unethical behavior and misleading customer

Address:560001

By mistake i had done wrong transaction from CITIBANK to ICICI Bank. After approaching ICICI Bank for resolution, their agent asked me to open a saving account so that he can help me to get my money back for the wrong transaction on 19-July-2014. For this, agent had forced me to open saving account immediately for which he had come to my house and open the account same day, and agreed to help me to recover the money due to wrong NEFT transaction from CITIBANK to ICICI Bank Over 1 year, bank is not helping me to get the money recovered and my Rs 50K is blocked in my saving account in a hope ICICI Bank will recover the money for the wrong transaction.
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Complaint marked as Resolved 
Verified Support
Oct 17, 2015
ICICI Bank Customer Care's response
Dear Sir,

We regret the inconvenience caused. Please write to [protected]@icicibank.com with your contact details. Our official will address your concerns. Please mention UID (a2xu25) in the subject line.

Regards,
ICICI Bank Customer Service Team
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