[Resolved]  ICICI Bank — unnecessary withdrawal of money from my account

Address:

Inderpuri, WZ-250, F.F, New Delhi, Delhi, 110012

On 4th January 2019, around 9:00 pm I ordered a steam iron worth Rs 1320 from Amazon. I had Rs 75 in my amazon pay balance. so i paid through bank and Rs 1245 were initiated from the bank but the payment was showing as pending and my order was not being confirmed. i cancelled my order twice. no money was deducted from my account till then. When i again ordered the third time. Rs 1245 were deducted from my account and order was placed on 4th January 2019, around 9:05 pm. and no other amount was deducted till then.
When i woke up on 5th January 2019 morning at around 11 am. I saw a message that an amount of Rs 1245 has been debited from my account. I was shocked because the money for my confirmed order was already deducted from my account on 4th January, 2019 at 9 pm. and again the same amount was deducted the next morning for no order placed.
When i inquired from amazon. they claimed that they did not receive any money apart from the payment of the confirmed order that happened on 4th january 9 pm. The bank says that there is no statement for debit of Rs 1320 as the original amount of the steam iron was Rs 1320 and initiated amount was 1245 after the deduction of amazon pay balance. Attached underneath are the proofs of my inquiry and and my SS of my bank statement. Rs 1245 has been unnecessarily deducted from my account and are not refunded till date.