[Resolved]  ICICI Bank — Void Payment Refund & Executive misguiding

Address:

Coimbatore, Tamil Nadu, 641004

Hello,

I have purchased iphone of 20990 rupees through my ICICI credit card - [protected] on march 4th 2017 on coimbatore. The amount is credited immedietly from my credit card. Due to some reasons I have cancelled the transaction on spot itself by returning thier product. Also I got void sale reciept of cancellation immedietly. They told maximum 48 hours it will refund to my account.

I have contacted customer care executive of ICICI bank on monday that is 6th march 2017. They told by end of today it will refunded, but on that day it is not refunded.

So again I called customer care on 7th march 2017. The executive told me to fax the void sale reciept with 16 digit credit card number to - [protected]. He told it will affect immedietly.

After faxing 2 hours I contacted the customer care. Now they are telling within 21 working days it will refund. Now they are convincing me to wait 21 working days.

Really it is worst service in ICICI Bank.

I am going to cancell the ICICI credit card once it is refunded.For credit from our account they will do immedietly but for refund they need 21 working days. It is to horrible.